Department:  Sales & Marketing
Reports to:  President

Position Summary

At Secarus, a Marketing Manager is an entry-level, full-time, salaried position responsible for effectively managing the marketing, advertising, branding, and promotional activities of the company.  The Marketing Manager is also responsible for developing and maintaining marketing strategies that meet company objectives.

The Marketing Manager also supports the ongoing initiatives and daily functions of the Marketing Department that include, but not limited to: marketing materials, communications, events, and administrative tasks.

 

Essential Duties and Responsibilities

  • Responsible for creating company marketing and brand strategy and driving projects and tactics that result from that strategy
  • Responsible for identifying new marketing and branding channels and opportunities and assuring that the company is a “fast follower” of new ideas and trends
  • Select and manage external suppliers to assure that deliverables are timely and fully support the company’s initiatives
  • Assure that company’s brand and communications guidelines are up-to-date and enforced across all departments
  • Approve and distribute marketing materials and communications through the ConnectWise Manage Marketing Manager and CampaignDirector tools
  • Analyze and report on the return on investment of marketing campaigns
  • Approve marketing tracks in ConnectWise that distribute materials and communications at specified intervals
  • Contact industry publications, consultants, and influencers on an ongoing basis to assure that company messaging and positioning is being received and understood
  • Social media management: Facebook, LinkedIn, Twitter, and YouTube
  • Manage public relations for the company through numerous media and communications outlets
  • Event management: local business events, trade shows, and other various prospecting events
  • Develop marketing materials and communications to be distributed by the Marketing Manager and CampaignDirector systems in ConnectWise Manage
  • Develop marketing tracks in ConnectWise Manage that distribute materials and communications at specified intervals
  • Prepare and procure advertising materials required for packaging, advertising, and promotion of service offerings
  • Perform administrative marketing tasks that include documenting campaigns, drafting communications, designing marketing materials, and establishing and maintaining training programs that cover service offerings
  • Initiate market research studies and analyze their findings

 

Additional Duties and Responsibilities

  • Assist the Sales Team as needed
  • Ensure consistency of existing systems through creating, maintaining, and enforcing standards/procedures for daily activities and projects
  • Develop in-depth knowledge of the service catalog and how it relates to customer’s needs
  • Develop training programs to develop and refine the skills of the marketing team
  • Document internal processes and procedures related to duties and responsibilities
  • Conduct performance evaluations and mentor those with less experience
  • Review and approve the marketing team’s time and expenses sheets in ConnectWise
  • Responsible for entering time and expenses in ConnectWise as it occurs
  • Understand processes in ConnectWise Manage by completing assigned training materials and blueprints on the ConnectWise University
  • Enter all work as activities or service tickets into ConnectWise
  • Utilize ConnectWise Manage Projects where applicable: to organize and manage events or various long-term marketing projects

 

Knowledge, Skills, and/or Abilities Required

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Extensive experience in all aspects of developing and maintaining marketing strategies
  • Strong understanding of customer and market dynamics and requirements
  • Thorough understanding of how customers in the small to medium business market require, search, compare, and consume technology services
  • Technical marketing skills
  • Proven experience in customer and market research
  • Highly skilled in project management: define work plans, manage project teams, and manage budget
  • Proficient in general office applications
  • Strong organizational, presentation, and customer service skills
  • Skill in preparing written communications and materials
  • Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care
  • Ability to multi-task and adapt to changes quickly
  • Typing skills to ensure quick and accurate data entry
  • Self-motivated with the ability to work in a fast-moving environment
  • A valid driver’s license and ability to travel to client sites, when required
  • Ability to climb stairs and occasionally lift up to 50 pounds

 

Previous Experience Requirements

  • BA/BS, preferably in marketing, business administration, or a related field.
  • 1-3 years of related marketing experience.

 

Company Information

Secarus is a fast-growing Managed IT Services Provider (MSP) on the north side of Chicago. We serve a vast array of clients in and around Chicago as well as in several other states. Founded in 2013, we’ve grown exponentially and are looking for top-tier talent to grow with us.

 

Benefits

Full-time team members have access to a smorgasbord of benefits including:

  • Performance based incentives
  • Generous bonus programs
  • Full on-the-job training & support
  • Fun working environment and culture
  • Great opportunity for advancement
  • Access to health, vision, and dental insurance
  • Paid vacation and sick leave
  • 401(k) with company match (Coming Soon!)
  • Gym membership … and more!

 

Next Steps

Please send a full resume to Careers@Secarus.com to begin the application process. Be sure to introduce yourself in the email and let us know why you're considering a career with Secarus. Eligible candidates will receive further instruction for beginning the interview process after their credentials have been thoroughly reviewed. Only local candidates need apply.

The statements above are intended to describe the general nature and level of work being performed by a person assigned to this position.  Other duties may be assigned as needed.